FAQ's

Can I get a custom made sign?
The simple answer, yes you can. Most of what we do at HEX signs & graphics is custom made for our clients. We will work with you until you are satisfied and advise you on what will work best for you and your company.

How are vehicle graphics contracts handled?
How do I pay for my business signs and graphics? New customers will usually be asked to pay a deposit before any work has commenced and this can be either in the form of cash, cheque, credit card or through a pro-forma invoice. Once you have set up an account with us, in most cases we will offer you a 30 day invoice account.

How long do I have to wait for the sign or vehicle graphics after ordering?
Each individual job gets allocated into a schedule and assessed. After signing your artwork off ready for print you should receive your artwork within 14 days. Please contact us to make an enquiry.

What should my signage say to communicate my company branding?
You have a free advertising tool to promote your business to new customers everyday and we are here to help you achieve that. All signage must be clear, easy to read and to understand. As experts in signs and graphics, HEX signs & graphics can help advise and specify the best solution to your needs. HEX signs & graphics has the equipment and expertise to produce high quality signs able to get you noticed.

What type of signs do HEX provide?
HEX signs & graphics provide a wide range of signs and graphics including: vehicle graphics and vehicle wraps, vinyl & PVC banners, interior signs, exterior signs, window graphics and specialist solar control window films, health and safety signs, labels, stickers and chevron kits. The majority of our signs are bespoke and made to order but we also sell a range of off the shelf items such as health and safety signs and chevron stickers.

Buying a sign
Do you accept credit cards to pay for my signage?
Yes, all major credit cards are accepted. Please contact your local centre to make payment for your order.

Do you sell your signs and graphics across the UK & Ireland?Yes

How much will my sign cost?
There are many variables that go into the creation of a vehicle wrap so it really comes down to the size, design and the materials used. We are happy to work to your budget, providing you with the best solution to your needs.

Is the fitting of my business sign or vehicle graphics included? Yes

Sign design and artwork
Do we need to supply our own artwork/designs for our business signs or vehicle graphics?
The foundation of what we do means that we can design your products to meet your exact requirements. Equally, we are very happy to work with your own designs and artwork and accept most file formats. Please contact us to discuss this further.

Do you offer free consultations for sign design?
Yes

What type of artwork files do you accept?
We can accept artwork / logos / photographs in most formats but prefer to work with the following: Plt. Eps. Pdf. Tiff. Jpg. AI or PSD files at high resolution. Artwork which needs some additional design work may be chargeable.

Vehicle graphics and window graphics
How do I remove my vehicle graphics?
For a small fee, we can remove the graphics for you. Alternatively you should be able to remove your own vehicle graphics without damaging your paintwork by using a hair dryer to warm and loosen the vinyl. Depending how long the graphics have been on the vehicle, you may see a small glue residue on the paintwork which can be easily removed. In the case of full vehicle wraps, it is advisable to get a professional to remove the graphics. For further advice please contact us.

How long do vehicle graphics last?
If you care for your vehicle wrap properly then it should last you for years. Our advice to you once your wrap has been fitted is to NOT wash your vehicle for a week to let the wrap set properly. If your wrap is going to be permanent, we offer a laminate service that prolongs the colour of any image and text.

What are decals?
Decals are another term used for vinyl graphics and vinyl signs. Decals are commonly used as a term to describe text and logos on motorbikes, cars, trailers, trucks, vans and lorries amongst other transportation modes.

What are reflective vinyl graphics?
Reflective vinyl is not self luminescent. Its properties aren’t apparent in normal daylight conditions. It’s specifically designed to be visible at night when stricken with artificial light such as that from motor vehicle headlights. This reflective property is what makes road signs legible after dark without the cost of electric illumination. What is etch vinyl graphics and how is it used on windows? Also called frosted vinyl, etch window graphics are ideal for branding areas of glass giving a professional finish to your premises. Large areas of glass also need to be identified with markings to conform to health and safety standards and etch vinyl is a great way to achieve this.

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